Shingo Enterprise Alignment Workshop

The Manufacturing Institute’s Shingo Enterprise Alignment Workshop provides an in-depth overview of the Shingo Model, its Guiding Principles, and the Three Insights of Operational Excellence.

This comprehensive workshop mixes virtual learning, small group activities and observational host site visits to allow delegates to gain a clear understanding of the fundamental truths behind the ‘think systemically’, ‘create constancy of purpose’, and ‘create value for the customer’ principles.

Educational aims

  • To provide an overview of the Shingo Model, Guiding Principles and Three Insights
  • To assess key learnings from thought leaders including Maslow and Deming
  • To understand the Shingo Guiding Principles’ enterprise alignment dimension
  • To identify the relationship between principles, systems and behaviours
  • To find out how systems influence behaviour and consequently results
  • To learn the behavioural benchmarks of the three enterprise alignment principles
  • To apply the enterprise alignment dimension in practice
  • To determine if your own systems can achieve sustainable business transformations

Benefits to the delegate

  • Gain an in-depth understanding of the Shingo Model
  • Understand the three principles: ‘think systemically’, ‘create constancy of purpose’, and ‘create value for the customer’
  • Recognise ideal behaviours, KBIs, and how to reveal evidence of behaviour
  • Observe actual systems in practice and identify how they drive transformation
  • Create a project plan to assess your business’ enterprise alignment dimension

What you’ll need

  • Access to your own compatible device (the sessions are fully interactive and need independent input)
  • No formal qualifications are required

How it works

  • Four 3.5-hour live online virtual classroom sessions via Zoom
  • Two or more ‘Go and Observe’ virtual visit sessions to critical areas of the host sites
  • Learning through presentations, case studies, group tasks and mapping templates

Indicative syllabus

  • The Manufacturing Institute’s role in the industry and business community
  • Key contacts and delivery team
  • Course outline
  • Refresh on the Shingo Model, Guiding Principles and Three Insights
  • Fundamental truths and behavioural benchmarks for enterprise alignment
  • A structure of the forthcoming modules

Optional reading

Reading the following literature is not a prerequisite to attend this course, but you can do so to support your learning.

Deming, W. E. (1982) ‘Out of the Crisis’

Massachusetts Institute of Technology

ISBN: 0911379010

Through his famous 14 points for management, Deming explores how managers must transform their attitude towards workers, understand variation and improve systems. He details how they need to direct focus beyond the quarterly dividend and towards the future.

Stoller, J. (1982) ‘The Lean CEO’
McGraw Hill Education
ISBN: 9780071833066

Stoller talks to 50 CEOs, uncovering their viewpoints and experiences on lean and leading change within organisations. He also reviews lean history, encourages executive-level conversations, and dives into his four common leadership practices that characterise the lean CEO.

Bicheno, J. (1982) ‘The Lean Toolbox – Fifth Edition’
Picsie Books
ISBN: 9780956830753

Bicheno creates an encyclopaedia for lean, which distils insights from the likes of Deming and Juran into 25 common themes. These include customer, waste and variation reduction.

Liker, J. K. (2003) ‘The Toyota Way’
McGraw-Hill Education
ISBN: 0071392319

Liker details his experience of visiting Toyota Motor Company in Japan and America, along with his research into the Toyota culture. This includes the 14 principles he’s discovered, as well as the importance of people in Toyota’s success.



*DISCOVER EXCELLENCE is a prerequisite to this workshop

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