The Manufacturing Institute’s Introduction to Management Coaching and Mentoring 5014V1 virtual unit is part of the CMI Coaching and Mentoring Level 5 Award programme. It dives into the principles and practices of delivering coaching and mentoring.
Through a combination of interactive learning sessions including presentations, case studies, 1-2-1 coaching and group activities, delegates will be able to recognise the impact of coaching and mentoring on the development of a high-performance culture. They will also learn how it can support overall organisational objectives.
Educational aims
- To understand the concept and purpose of coaching and mentoring
- To assess the distinction between coaching and mentoring
- To establish management coaching’s role in human resources development
- To evaluate the advantages of coaching in performance management
- To gauge the link between coaching, mentoring and business objectives
- To analyse the role of a manager as a coach and mentor
Benefits to the delegate
- Improve the skills, knowledge, talents and potential of individuals
- Receive 1-2-1 help through two one-hour coaching and support sessions
- Understand how coaching and mentoring affects company culture
- Learn the principles and practices of providing coaching and mentoring
What you’ll need
- Access to your own compatible device (the session is fully interactive and needs independent input)
- No formal qualifications are required
How it works
- Four live virtual classroom session via Zoom, delivered over 3.5 hours
- Two one-hour coaching and support sessions with a coach
- 60 hours of learning (including virtual guided hours)
- Interactive learning through presentations, case studies, videos, articles, recommended reading, practical sessions, 1-2-1 coaching, and group activities
Session 1 overview
- Introduction to the course
- Maslow’s hierarchy of needs
- Learning styles and preferences
- Routes to personal development
- Coaching and mentoring purpose, benefits, traits, similarities and differences
- Empathy and listening
- Blanchard’s Situational Leadership Model
- The Skill Will Matrix
- Next steps
Session 2 overview
- Review key learnings from session 1 and assignment questions
- Personal awareness (Myers-Briggs Type Indicator)
- Mehrabian’s Communication Theory (7-38-55 Rule)
- Hierarchy of competence (conscious vs competence matrix for coaching)
- Coaching characteristics (listening and empathy)
- GROW and OSCAR models
- Understanding the value of coaching conversations and questions
- Purpose of coaching for team performance
- Next steps
Session 3 overview
- Review key learnings from session 2 and assignment questions
- Whitmore’s Performance Curve
- Benefits of mentoring for workplace performance management
- Purpose of mentoring for high-performance individuals and teams
- Stages of team development
- 70-20-10 model for mentoring
- Mentoring types
- Next steps
Session 4 overview
- Review key learnings from session 3 and assignment questions
- Goleman’s Six Leadership Styles
- Analysis of the coaching and mentoring role that managers and leaders play
- Self-awareness and understanding how we see the world (our paradigms)
- Covey’s See-Do-Get model
- Linking coaching and mentoring to strategy alignment and business objectives
- Next steps
