Introduction To Management Coaching And Mentoring 5014V1


The Manufacturing Institute’s Introduction to Management Coaching and Mentoring 5014V1 virtual unit is part of the CMI Coaching and Mentoring Level 5 Award programme. It dives into the principles and practices of delivering coaching and mentoring.

Through a combination of interactive learning sessions including presentations, case studies, 1-2-1 coaching and group activities, delegates will be able to recognise the impact of coaching and mentoring on the development of a high-performance culture. They will also learn how it can support overall organisational objectives.

Educational aims

  • To understand the concept and purpose of coaching and mentoring
  • To assess the distinction between coaching and mentoring
  • To establish management coaching’s role in human resources development
  • To evaluate the advantages of coaching in performance management
  • To gauge the link between coaching, mentoring and business objectives
  • To analyse the role of a manager as a coach and mentor

Benefits to the delegate

  • Improve the skills, knowledge, talents and potential of individuals
  • Receive 1-2-1 help through two one-hour coaching and support sessions
  • Understand how coaching and mentoring affects company culture
  • Learn the principles and practices of providing coaching and mentoring

What you’ll need

  • Access to your own compatible device (the session is fully interactive and needs independent input)
  • No formal qualifications are required 

How it works

  • Four live virtual classroom session via Zoom, delivered over 3.5 hours
  • Two one-hour coaching and support sessions with a coach
  • 60 hours of learning (including virtual guided hours)
  • Interactive learning through presentations, case studies, videos, articles, recommended reading, practical sessions, 1-2-1 coaching, and group activities

Session 1 overview

  • Introduction to the course
  • Maslow’s hierarchy of needs
  • Learning styles and preferences
  • Routes to personal development
  • Coaching and mentoring purpose, benefits, traits, similarities and differences
  • Empathy and listening
  • Blanchard’s Situational Leadership Model
  • The Skill Will Matrix
  • Next steps

Session 2 overview

  • Review key learnings from session 1 and assignment questions
  • Personal awareness (Myers-Briggs Type Indicator)
  • Mehrabian’s Communication Theory (7-38-55 Rule)
  • Hierarchy of competence (conscious vs competence matrix for coaching)
  • Coaching characteristics (listening and empathy)
  • GROW and OSCAR models
  • Understanding the value of coaching conversations and questions
  • Purpose of coaching for team performance
  • Next steps

Session 3 overview

  • Review key learnings from session 2 and assignment questions
  • Whitmore’s Performance Curve
  • Benefits of mentoring for workplace performance management
  • Purpose of mentoring for high-performance individuals and teams
  • Stages of team development
  • 70-20-10 model for mentoring
  • Mentoring types
  • Next steps

Session 4 overview

  • Review key learnings from session 3 and assignment questions
  • Goleman’s Six Leadership Styles
  • Analysis of the coaching and mentoring role that managers and leaders play
  • Self-awareness and understanding how we see the world (our paradigms)
  • Covey’s See-Do-Get model
  • Linking coaching and mentoring to strategy alignment and business objectives
  • Next steps