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Framework for Excellence Conference 2019

19th - 21st March 2019

Worsley Park Marriott Hotel & Country Club

£1295 per candidate

*25% discount when 3 more tickets are purchased together


Framework for Excellence Conference 2019

19th - 21st March 2019

Worsley Park Marriott Hotel & Country Club

£1295 per candidate


*25% discount when 3 more tickets are purchased together

2019 Framework for Excellence Conference

Day 1

15.00 - 17.00

Leadership Masterclass

17.30 - 18.30


18.50 - 20.30



Networking, food and drink

Day 2

09.15 - 11.05


11.05 - 16.00


16.15 - 17.00


17.30 - 19.30

Leadership Debate

Day 3

07.00 - 08.00


08.00 - 16.30

Best practice site visits


Conference closes

Conference Day 1
19th March 2019

Join us on the afternoon of 19th March for a preamble into the conference kicking off with a Leadership Masterclass where we consider the key challenges facing the role of leadership today.

The conference officially opens at 17:30 on Tuesday 19th March, allowing time to register, network and take advantage of the refreshments available.

An opening address and keynote speakers, John Steele and Martin McCourt, will take the stage at 18:50 and 19:40 respectively, kicking off two days of stimulating discussion led by the most experienced and innovative personnel in global manufacturing. From 20:30, attendees will have the opportunity to network as the evening winds down with food and drink.



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Martin McCourt has spent over 40 years working at the heart of British-based manufacturing, design and marketing for quality brands such as Dyson, Mars, Duracell, Toshiba and Pelikan. Martin was the CEO of Dyson for 15 years, the ideas to market-leading consumer products maker. As CEO, he devised and implemented a strategy that transformed the company from a single product, single market producer into one where 80% of the business came from over 60 markets around the world. In that time he increased UK skilled jobs, grew profits to over £300m and enabled James Dyson to keep on inventing. In 2011 Dyson hit £1bn revenue for the first time.

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John is the founder and owner of Unforgiving Minute. He has a unique blend of experience in creating and leading high performing teams, developed as a professional sports coach and as Chief Executive in the private, public, and not for profit sectors. He served as an army officer having been trained at the prestigious Royal Military Academy Sandhurst to lead teams in high pressure environments. On leaving the army he worked in the corporate world before becoming a professional rugby player.

20th March 2018

Day two of the Conference will begin with tea and coffee from 08:30 and two keynote speeches – with attendees then moving into one of two breakout sessions.

Our final keynote speaker will round off proceedings, and the conference is set to conclude at 17:00.

All delegates are welcome to join us on the evening of the 20th March, from 17.30 – 19.30, for a Leadership Debate with a panel of distinguished business leaders to discuss some of the key challenges facing organisations today.

Terry Scouler
Terry Scuoler CBE

Chairman - The Institute of Export & International Trade

Tony Cooke

VP Human Resources, Region West, Global HR - adidas

Terry Scouler
Terry Scuoler CBE

Chairman - The Institute of Export & International Trade

Terry was appointed Chairman of the Institute of Export and International Trade in November 2017. Prior to taking up this role, he served for eight years as CEO of the Engineering Employers’ Federation (EEF), during which time he helped to substantially raise the profile of British manufacturing and engineering with government and other major stakeholders.

In 2000, Terry led a management buy-in of Ferranti Technologies, a former underperforming business unit of Ferranti International. He turned the company around into a highly profitable and successful business – the success of which he puts down to a strong commitment to investment in technology and a focus on training and developing skills at all levels.

Terry has sat on numerous ministerial committees including the Secretary of State’s Brexit Business Advisory Committee. Through his role at EEF, he has been a major contributor to a number of government white papers and reviews, including those on industrial strategy and corporate governance.

His passion and commitment to manufacturing and the enterprise culture is undoubted, and we are sure he will deliver what is set to be a very interesting talk at the upcoming Framework for Excellence Conference.

Tony Cooke

VP Human Resources, Region West, Global HR - adidas

Tony Cooke joined adidas, area North as HR Director in July 2001 with the responsibility for all HR functions throughout the UK, Ireland, Belgium and Netherlands. He was formerly HR Director of William Baird PLC and prior to this held senior HR Management roles at GEC Plessey and the National Westminster Bank. In 2006 the adidas Group grew further with the integration of the Reebok brand, and in turn Tony was appointed Senior Director HR, North Europe. In 2018 he was appointed VPHR for Region West, assuming responsibility for the Nordic countries, Iberia & France. Tony is responsible for the organisation’s award winning CSR strategy; initiating many projects for local and international charities. He is also the driving force behind the accolade of becoming ‘Britain’s Healthiest Company’ 5 years in succession and is the Company sponsor for Inclusion & Diversity . Tony is married with 3 children and is an avid Liverpool Football Club supporter.

Charlotte Dickerson & Rob Bland

Transformation & Engagement and Continuous Improvement Manager - Engaging employees in operational excellence and digital transformation

Jan Berg

Production System Manager - Fearless Excellence

George Donaldson

Enterprise Excellence Manager - Seeing the gap

Aidan Murphy

Executive Vice President, Technical Operations - Impact through people

Sarah Jardine

Senior Director of Manufacturing - Journey to Excellence

Brian Holliday

Managing Director – Siemens Digital Factory - Becoming more competitive through tech

Joe Bell

Managing Director – Evoke People Development – Leading Your People to Deliver Excellence - Engaging Our People on the Journey to Operational Excellence

Denis Paris

Head of production systems - Solutions that Facilitate Change

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Charlotte Dickerson & Rob Bland

Transformation & Engagement and Continuous Improvement Manager - Engaging employees in operational excellence and digital transformation

Charlotte Dickerson has been working at technology multinational Ricoh for 20 years, playing a key role in transforming the UK’s manufacturing sites through increased employee engagement.

After gaining extensive experience in Human Resources, Charlotte eventually took on responsibility for continuous improvement at Ricoh. She now leads the transformation programme towards Industry 4.0 maturity, keeping the community engaged in the journey.

Charlotte will be discussing employee engagement in greater detail alongside her colleague Rob Bland, exploring the ways in which their site has strengthened connections with staff and changed the business for the better.

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Jan Berg

Production System Manager - Fearless Excellence

As a leading European manufacturer with a reputation for luxury, high-quality products, Volvo remain one of the biggest names in the automotive industry. 

Jan Berg has played a key role in many of the transformative steps taken to effectively serve Volvo’s worldwide customer base as Production System Manager. The automobile giant is striving for sustained improvement in the coming years – with aims to further integrate a working culture that ensures operational excellence and greater results. 

At the conference, Jan will be discussing the aspect of setting and surpassing operational standards in relation to his own experiences – which is sure to be a truly insightful experience for guests.

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George Donaldson

Enterprise Excellence Manager - Seeing the gap

Devro is one of the world’s leading suppliers of collagen casings and film for food. Their key focus has always been on people – from their customers to their employees. They have a 2,000-strong team across the globe, and have been operating since the 1960s.

As Enterprise Excellence Manager, George Donaldson has drawn on his extensive operational excellence experience gained in previous roles to help Devro accomplish their aspirations. The company aims not only to achieve Shingo Prize recognition for Operational Excellence, but to also continuously engage employees and better their business.

Having won the Shingo Prize for a former employer, George’s expertise will be essential in helping Devro achieve its goals. At our upcoming Framework For Excellence Conference, George will be putting the spotlight on employee engagement and the importance of recognising its potential.

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Aidan Murphy

Executive Vice President, Technical Operations - Impact through people

Ipsen’s vision is to become a biopharmaceutical leader focused on innovation and specialty care. The company operates in over 115 countries, and has been developing products to improve lives for almost 90 years.

As Executive Vice President of Technical Operations, Aidan Murphy has been a fundamental part of driving change, optimising processes and reenergising company culture within the business. Ipsen is aiming for every single team member to believe in the company’s vision and want to succeed. This cultural transformation is helping Ipsen to produce even better results.

Aidan will be demonstrating the importance of people on the journey towards transforming company culture.

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Sarah Jardine

Senior Director of Manufacturing - Journey to Excellence

Sarah Jardine has transformed the working culture, approach, and operations of Optos in the past decade, repositioning the business as a leading manufacturer of ultra-widefield retinal imaging devices. 

As Senior Director of Manufacturing, Sarah is responsible for providing leadership and direction for staff in Optos’ manufacturing facility, and has a strong understanding of CGMP and lean methodologies. Her spectacular work has earned her a place as Chairperson of the Scottish Manufacturing Advisory Service, as well as a member of the Strategic Leadership Group for NMS, the National Manufacturing Institute for Scotland (which is part of the Scottish government’s manufacturing action plan).

Sarah will be discussing the evolution of Optos as a business and the role she’s played within it.

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Brian Holliday

Managing Director – Siemens Digital Factory - Becoming more competitive through tech

Brian Holliday is the Managing Director of Siemens Digital Factory, which provides customers with a comprehensive portfolio of products that allow for the effective integration of data from development, production and suppliers. 

A proud and vocal supporter of British manufacturing, Brian champions the industry in a wide variety of ways, serving as Chairman for the Electronic Systems Council whilst sitting on the board for the manufacturers’ association, EEF. 

Brian will be analysing how companies can become more competitive in the sector through the deployment of technology. He will also examine the benefits of automation in manufacturing, and how businesses can use tech to become more cost-efficient whilst delivering higher standards.

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Joe Bell

Managing Director – Evoke People Development – Leading Your People to Deliver Excellence - Engaging Our People on the Journey to Operational Excellence

Evoke work with companies to develop strong Executive Teams, cultivate talent and advance leaders across the manufacturing and non-manufacturing world. Clients include Unilever, Essity, Tennants, KPMG, NHS and Manchester United.

Joe supports Leadership students undertaking the Masters in Manufacturing Leadership, is an honorary lecturer in Leadership at Henley Business School and guides start-ups on people strategy, as a non-Exec Director. Evoke were Highly Commended by the CIPD as the ‘Best UK L&D Supplier’. Evoke are a recognised ILM-partner.

Because of the above, Joe was selected as the principal consultant to deliver TMI’s Leadership programmes. He is able to use his breadth of experience to identify how people make or break a business and, more specifically, leaders.

Joe’s enjoyable talk will address the leadership challenge and how a negative workplace, when left unchecked, may be slowly strangling many manufacturing organisations.

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Denis Paris

Head of production systems - Solutions that Facilitate Change

With more than 24 years’ experience in global manufacturing, Denis Paris is one of the most insightful personalities in the industry. 

Having worked on sites in France, Japan and Thailand during an illustrious career, Denis currently heads the revolutionary production system at pharmaceutical giant GSK – the business’ very own continuous improvement model. 

Denis will be telling the story of how the GSK Production System has evolved over time, and what is required to develop holistic solutions that facilitate change.

Conference day 3
21st March 2019
Opening statement

On the third day of the Framework for Excellence Conference we are hoping to offer delegates the opportunity to visit manufacturing sites that bring to life the ‘Framework for Excellence’ whitepaper and Conference messages through facilitated one-day visits.

The visit will be facilitated by the Manufacturing Institute representative and is designed to both maximise learning for the visiting delegates and provide valuable improvement opportunities for the host site.


Global manufacturer of world-class pharmaceutical products.

UK team size: 375

Wrexham campus: Biologics development and manufacturing

Visit to: Experience the tools and methodologies for continuous improvement and Ipsen’s own organisational excellence programme.

Global innovation in the middle of Bury, a world leading manufacturer of automotive airbag products.

Bury: Milliken European Airbag Products and the Wellington Mill, Bury

Visit to: Experience global innovation in the heart of Bury and see how Milliken have transformed from a traditional textile mill into a world class manufacturing operation.

Global manufacturer of dairy products. Müller is a dairy company with the will to win, the drive to succeed and the ambition to get there.

Worldwide: 12,000 employees

Ministerly: Part of the Muller Yoghurts & Deserts Division

Visit to: Experience state of the art dairy plant with the ambition and  aspiration to build a truly diverse dairy business which is the best in the UK.

Crane Payment Innovations (CPI) is a global provider of payment facilities offering a wide range of leading cashless, coin, note and pay station solutions.

Royton, Oldham

Visit to: Experience the tools and methodologies for continuous improvement and Crane’s own organisational excellence programme.

Knauf Insulation – UK manufacturer of insulation products.

More than 40 years of experience Knauf are one of the fastest growing and most respected names in insulation worldwide, committed to helping customers to meet the increasing demand for energy efficiency and sustainability in buildings.

 St Helens is a large Manufacturing facility, high operational hours, 24/7operational hours 365 days per year, 160 + manufacturing staff

Visit to see and experience a strong CI culture in practice. Consistently high levels of performance against key metrics and results.

Waters is a world leading speciality measurement company of advanced analytical science technologies.

Wilmslow Site: Global HQ and state of the art facility for Mass Spectrometry

Regional Team size 500

Visit to experience Waters Vision, Mission and Values, Enterprise focused behaviour’s and staff attitudes.


Book your accommodation for the conference 2019. We have limited spaces at a rate of £115 / night B&B (Standard rate is £144 / night B&B).


Worsley Park Marriott Hotel & Country Club
Worsley Park
M28 2QT
United Kingdom


Manchester Airport (MAN)
Hotel direction: 14.1 miles NW
Estimated taxi fare: 25 GBP (one way)

Liverpool John Lennon Airport (LPL)
Hotel direction: 28.1 miles NE
Estimated taxi fare: 45 GBP (one way)


Complimentary on-site parking
250 on site car parking spaces across two car park areas
Electric car charging stations: 2, Complimentary


Walkden Train Station
1.2 miles north from Hotel


Manchester Piccadilly Bus Station
9 miles east from Hotel


Manchester city centre is just 8 miles from the Worsley Park Marriott Hotel & Country Club. The city centre is jam-packed with unique and eclectic restaurants, bars, shops, museums, galleries so there is plenty on offer.

Food & Drink


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