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Wrexham, UK

Want to see how a ten-year operational excellence journey has completely transformed business for the better? Eager to understand the workings of culture with continuous improvement at its heart? The Manufacturing Institute’s best practice visit to Ipsen takes delegates into the world of a thriving manufacturing site.

A unique learning opportunity

Take this rare opportunity to tour through every aspect of Ipsen’s global manufacturing and supply organisation in Wrexham, and discover how this world-class biologics manufacturer got every member of its 375-strong team to share its vision to ‘Be the Best at improving people’s lives’.

Delegates at the best practice visit will get the personal experience of learning how launching the Organisational Excellence programme has allowed Ipsen to improve customer service, and enhance patient’s and people’s lives.

Achieving double-digit sales figures for the last eight years, Ipsen demonstrates that continuous improvement is the trigger to long-term triumph.

How does it work?

During the day delegates will tour the operation to see the application of lean techniques in practice. They will also see several case studies of projects which have made signifcant impacts on cost, quality and delivery.

Networking and Q&A sessions throughout the day provide excellent opportunities to obtain advice and guidance from highly experienced manufacturing professionals with impressive track records of delivering operational excellence.


09:00:  Welcome and registration​

  • Introduction to Wrexham “Our Journey & Our Products”​

09:50:  Site tour – product flow​

  • Warehouse:  Raw Materials – IN​
  • Biologics Development BPS2​
  • U10 Manufacturing – Drug Product​
  • U11 testing​
  • Packaging, Biofill​
  • Unit 12

12:15  Lunch​

12:50:  Enterprise Excellence​

  • How associates are involved​
  • Aseptic Training suite, Quality Targets and process​
  • Visual Management,  KPI’s on the shop-floor, Continuous Improvement​
  • Future Wrexham Campus​
  • Quiz & Certificate celebration​

15:15:  Q&A with Senior Leadership Team  ​

15:30: Close, Departure




Location: Wrexham, Wales

11th June 2019

Fee: £395.00 +VAT(Each)

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Location: Wrexham, Wales

10th September 2019

Fee: £395.00 +VAT(Each)

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Location: Wrexham, Wales

12th November 2019

Fee: £395.00 +VAT(Each)

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We had worked with The Manufacturing Institute’s Peter Sussex before and we totally trusted him and liked his style. He’s very easy to get on with and his Shingo knowledge is very good. He knows what he is talking about.

Ray Howcroft - Lean Enterprise manager at Shingo Prize winning Ball Beverage Packaging, Europe

I would recommend the ARTL programme to other manufacturers without question. I liked the venue, I liked the people and I liked the work. It was a very well structured course and ticked all the boxes for me to improve my role at Rettenmaier.

Sean Collinson, Production Manager - Rettenmaier UK Manufacturing Limited

This is the best lean manager’s course that I’ve ever been on. It was excellent and a lot of that was down to the people who were delivering it. They know a lot about our industry and it felt like they were talking directly to us.

Brian McKay, Operations Director - Smurfit Kappa

There were over a 100 kids taking part and every single one was a superstar! It’s a great thing for employers to take part in. I would encourage anyone employed in manufacturing to come and take part in a Make It Challenge. You’ll feel like the stupidest person in the room - but you’ll love it!

John Grimshaw - Manufacturing applications engineer

I would definitely recommend Six Sigma Green Belt if you are heading towards a CI role or a production role.

Andrew Moule, Production Manager - Muller

I would recommend the MSc without doubt and have now got an appetite to continue learning. It’s completely changed my view on leadership and how I present myself to others.

Gavin Thatcher, MD - Stead McAlpin

Newsprinters was the most impressive facility I have seen, and the highlight of the study tour. I was blown away. If I could bottle this up and sell it I would make a fortune. I came away highly motivated. We will steal your ideas with pride.

OpEx study tour delegate

One of the best things about the Diploma is the exceptionally high quality of the deliverers. They are proven industry experts. I also really enjoyed studying with a great bunch of people. I learned as much from the class discussions as the material.

Phil Buxton, Site Crane Equipment Programme Lead - Sellafield

We were doing some work with the Growth Accelerator and they recommended The Manufacturing Institute’s Accelerated Route to Lean Manufacturing programme. I’ve never been on as course as good – and I’ve been on a lot.

Nick Walker, Operations Manager - Screentek

I would recommend the MSc as it is tailored really well for manufacturers. We actually have three people from the plant doing the MSc and that reflects the emphasis we place on developing our people.

Amanda Perry, Plant Manager - Ecolab


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The Manufacturing Institute are actively involved in the Shingo prize for excellence - an award widely considered to be the Nobel Prize of manufacturing. With our help, organisations can grow and develop to the point where they meet, and even surpass, Shingo prize criteria standards.


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