The Manunfacturing Institute logo


3 day workshop

This three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviours, fundamental purpose and behavioural benchmarks as they relate to the principles of Continuous Improvement, and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

Seek Perfection

Embrace Scientific Thinking

Focus on Process

Assure Quality at the Source

Flow & Pull Value

The CONTINUOUS IMPROVEMENT workshop deepens your understanding of the relationship between behaviours, systems and principles and how they drive results.


Continuous Improvement is simply a never-ending strive for perfection in everything you do. It seeks to improve every process, product or service in your company by focusing on enhancing the activities that generate the most value for your customer while removing as many waste activities as possible.

Change is constant therefore Continuous Improvement is a Way of Life, Not a One-time Program. It is now a necessary business discipline and not an addition to the job, where improving the work IS the work.

The workshop is aimed at senior executives and managers responsible for continuous improvement strategies within their organisations.

Attending the introductory Shingo Discover workshop is recommended to gain an understanding of the Shingo Model and the relationship between Principle driven behaviours, systems and tools.


To better understand what Continuous Improvement looks like along with the underlying principles.

To learn what success looks like in terms of being customer driven rather than “cost” focused, recognising the customer is the most important guide in the journey.

Learn why the customer is not the only beneficiary of continuous improvement. When an organization implements a CI culture, it will also realise a number of benefits as well.

Understand that without proper alignment of the leadership team and buy-in from the organisation, a true commitment to CI will be difficult and why focusing on the business outcomes through effective strategy alignment is critical.

Why setting expectations for CI up front allows the organisation to recognise and reward the right behaviour and creates the foundation for true cultural change.


The Shingo Model Dimension of Continuous Improvement

The workshop will provide a deep reflection into the Principles:
• Focus on Process
• Embrace Scientific Thinking

• Flow& Pull Value
• Assure Quality at Source• Seek Perfection

How a culture of continuous improvement can help us to meet customer expectations and provide valuable benefits to the organization.

How to build a problem-solving culture that lasts, where it is not about fixing problems but about always striving to do things better.

Which key Continuous Improvement systems are responsible for creating the conditions that cause people to behave in a certain way and how we can move towards ideal behaviours.

Experience practical go, look, sees to understand the application of the Continuous Improvement dimension and the associated guiding principles.


We do not currently have public workshops scheduled for this programme. Please click here to request information about an internal workshop delivered exclusively for your organisation or to join the waiting list.
Click here to link to the contact us form.

We had worked with The Manufacturing Institute’s Peter Sussex before and we totally trusted him and liked his style. He’s very easy to get on with and his Shingo knowledge is very good. He knows what he is talking about.

Ray Howcroft - Lean Enterprise manager at Shingo Prize winning Ball Beverage Packaging, Europe

I would recommend the ARTL programme to other manufacturers without question. I liked the venue, I liked the people and I liked the work. It was a very well structured course and ticked all the boxes for me to improve my role at Rettenmaier.

Sean Collinson, Production Manager - Rettenmaier UK Manufacturing Limited

This is the best lean manager’s course that I’ve ever been on. It was excellent and a lot of that was down to the people who were delivering it. They know a lot about our industry and it felt like they were talking directly to us.

Brian McKay, Operations Director - Smurfit Kappa

There were over a 100 kids taking part and every single one was a superstar! It’s a great thing for employers to take part in. I would encourage anyone employed in manufacturing to come and take part in a Make It Challenge. You’ll feel like the stupidest person in the room - but you’ll love it!

John Grimshaw - Manufacturing applications engineer

I would definitely recommend Six Sigma Green Belt if you are heading towards a CI role or a production role.

Andrew Moule, Production Manager - Muller

I would recommend the MSc without doubt and have now got an appetite to continue learning. It’s completely changed my view on leadership and how I present myself to others.

Gavin Thatcher, MD - Stead McAlpin

Newsprinters was the most impressive facility I have seen, and the highlight of the study tour. I was blown away. If I could bottle this up and sell it I would make a fortune. I came away highly motivated. We will steal your ideas with pride.

OpEx study tour delegate

One of the best things about the Diploma is the exceptionally high quality of the deliverers. They are proven industry experts. I also really enjoyed studying with a great bunch of people. I learned as much from the class discussions as the material.

Phil Buxton, Site Crane Equipment Programme Lead - Sellafield

We were doing some work with the Growth Accelerator and they recommended The Manufacturing Institute’s Accelerated Route to Lean Manufacturing programme. I’ve never been on as course as good – and I’ve been on a lot.

Nick Walker, Operations Manager - Screentek

I would recommend the MSc as it is tailored really well for manufacturers. We actually have three people from the plant doing the MSc and that reflects the emphasis we place on developing our people.

Amanda Perry, Plant Manager - Ecolab


Tuesday 19th - 21st March 2019 at the Worsley Park Marriott Hotel & County Club


449, 449, shingo-logo@3x, shingo-logo@3x.png, 12710,,, Shingo logo - The Manufacturing Institute, 1, , , shingo-logo3x, inherit, 48, 2017-12-21 09:55:51, 2018-10-25 11:35:30, 0, image/png, image, png,, 281, 107, Array

The Manufacturing Institute are actively involved in the Shingo prize for excellence - an award widely considered to be the Nobel Prize of manufacturing. With our help, organisations can grow and develop to the point where they meet, and even surpass, Shingo prize criteria standards.


Opt into communications from The Manufacturing Institute?

Please agree to our communications.


    • The Manufacturing Institute
    • Warren Bruce Court
    • Warren Bruce Road
    • Trafford Park
    • Manchester
    • M17 1LB
    • United Kingdom



635, 635, ShingoLogo-Tagline-2016, ShingoLogo-Tagline-2016-1.png, 28857,,, , 1, , , shingologo-tagline-2016-2, inherit, 0, 2018-02-01 16:52:27, 2018-02-01 16:52:36, 0, image/png, image, png,, 900, 475, Array
634, 634, lums_logo, lums_logo-1.png, 25849,,, , 1, , , lums_logo-2, inherit, 0, 2018-02-01 16:52:26, 2018-02-01 16:52:42, 0, image/png, image, png,, 866, 178, Array

Proud to be part of

633, 633, GC_Landscape_RGB, GC_Landscape_RGB-1.png, 23819,,, The Growth Company logo, 1, , , gc_landscape_rgb-2, inherit, 0, 2018-02-01 16:52:25, 2018-02-26 13:05:03, 0, image/png, image, png,, 956, 409, Array


Fill out the form below to sign up to our newsletter!


Fill out the form below to book your course(s) via the phone!

Courses Selected: