The Manunfacturing Institute logo


Trafford Park, Manchester

Investigate Incidents – Solve Problems – Reduce Risk

2 Day Analyst Level 1 – Facilitator Course. 

The ability to solve complex problems in the workplace and make effective evidenced-based decisions is a skill that is helping to drive the world’s most successful organisations forward.

Increasing complexity in business, global competition, ever greater regulator-scrutiny, the rapid advance of technology and the pace of organisational change all demand solutions that effectively address the source of problems, not just the symptoms.  It’s for this reason that the World Economic Forum concluded that complex problem solving is thesingle most important skill required in today’s global economy.

Root Cause Analysis is the world’s leading problem-solving methodology. A logical process, it is a skill that is applicable to all sectors and all disciplines, from front-line managers to strategic planners.

Sologic’s award-winning RCA course delivers a practical and easy to apply syllabus supported by real-world instructor know-how, collaborative case-studies and the world’s most effective RCA software; Causelink.

RCA has a significant role in a wide range of sectors, particularly in engineering and manufacturing, financial services, logistics, customer service and sales.  Trained RCA specialists may use their skills investigate safety, reliability or quality issues.  Their RCA skills will also enable them to understand failures in service levels, supply chain and HR.

Who is the course for?

Sologic’s RCA course is aimed at supervisors, managers and leaders who are responsible for understanding why significant problems or events occur and are charged with applying effective solutions.

Lean and Six Sigma practitioners who are looking for ways to improve the problem-solving component of their programs.

Professionals looking for a robust, scalable and transferable investigation method.

Managers and consultants looking to improve their analytical and facilitation skills.

No prior knowledge of RCA or complex problem-solving methods is required.

Course delivered over 2 consecutive days – total 16 hours.

Why study this course?

After training on the Sologic Level 1 Analyst course, participants will be able to apply Sologic’s state-of-the-art RCA method to solve everything from everyday practical problems through to tough and recurring systemic issues.

The ability to solve tough, complex problems is one of the world’s most in-demand workplace skills.

RCA enables organisations to more fully understand the true costs of unresolved problems and calculate the return on investment of effective solutions.

Root Cause Analysis enables organisation to systematically solve recurring problems and redirect resources to crucial value-adding activities.

All delegates receive a license to Sologic’s proprietary RCA reporting software Causelink.

An effective RCA program strengthens relationships between key stakeholders; employees, investors, suppliers, regulators, significant industry partners and customers.

What will you study?

The 5-Step Sologic Root Cause Analysis Method.

Techniques for building effective RCA teams.

Methods of gathering and managing data.

The analysis of data using a systematic, structured and visual approach.

Working with the impact of human factors.

The role and application of evidence in RCA.

The generation of effective, evaluated and sustainable solutions.

Using RCA to build a business case for change.

Effective ways to communicate RCA findings, solutions and trends – including use of Sologic’s RCA reporting Software (Free with course).

The wider organisational benefits of the RCA method including the development of a common methodology and language.


Unfortunatley, no dates have been scheduled for this course. Keep checking back for updates!

We had worked with The Manufacturing Institute’s Peter Sussex before and we totally trusted him and liked his style. He’s very easy to get on with and his Shingo knowledge is very good. He knows what he is talking about.

Ray Howcroft - Lean Enterprise manager at Shingo Prize winning Ball Beverage Packaging, Europe

I would recommend the ARTL programme to other manufacturers without question. I liked the venue, I liked the people and I liked the work. It was a very well structured course and ticked all the boxes for me to improve my role at Rettenmaier.

Sean Collinson, Production Manager - Rettenmaier UK Manufacturing Limited

This is the best lean manager’s course that I’ve ever been on. It was excellent and a lot of that was down to the people who were delivering it. They know a lot about our industry and it felt like they were talking directly to us.

Brian McKay, Operations Director - Smurfit Kappa

There were over a 100 kids taking part and every single one was a superstar! It’s a great thing for employers to take part in. I would encourage anyone employed in manufacturing to come and take part in a Make It Challenge. You’ll feel like the stupidest person in the room - but you’ll love it!

John Grimshaw - Manufacturing applications engineer

I would definitely recommend Six Sigma Green Belt if you are heading towards a CI role or a production role.

Andrew Moule, Production Manager - Muller

I would recommend the MSc without doubt and have now got an appetite to continue learning. It’s completely changed my view on leadership and how I present myself to others.

Gavin Thatcher, MD - Stead McAlpin

Newsprinters was the most impressive facility I have seen, and the highlight of the study tour. I was blown away. If I could bottle this up and sell it I would make a fortune. I came away highly motivated. We will steal your ideas with pride.

OpEx study tour delegate

One of the best things about the Diploma is the exceptionally high quality of the deliverers. They are proven industry experts. I also really enjoyed studying with a great bunch of people. I learned as much from the class discussions as the material.

Phil Buxton, Site Crane Equipment Programme Lead - Sellafield

We were doing some work with the Growth Accelerator and they recommended The Manufacturing Institute’s Accelerated Route to Lean Manufacturing programme. I’ve never been on as course as good – and I’ve been on a lot.

Nick Walker, Operations Manager - Screentek

I would recommend the MSc as it is tailored really well for manufacturers. We actually have three people from the plant doing the MSc and that reflects the emphasis we place on developing our people.

Amanda Perry, Plant Manager - Ecolab


Tuesday 19th - 21st March 2019 at the Worsley Park Marriott Hotel & County Club


449, 449, shingo-logo@3x, shingo-logo@3x.png, 12710,,, Shingo logo - The Manufacturing Institute, 1, , , shingo-logo3x, inherit, 48, 2017-12-21 09:55:51, 2018-10-25 11:35:30, 0, image/png, image, png,, 281, 107, Array

The Manufacturing Institute are actively involved in the Shingo prize for excellence - an award widely considered to be the Nobel Prize of manufacturing. With our help, organisations can grow and develop to the point where they meet, and even surpass, Shingo prize criteria standards.


Opt into communications from The Manufacturing Institute?

Please agree to our communications.


    • The Manufacturing Institute
    • Warren Bruce Court
    • Warren Bruce Road
    • Trafford Park
    • Manchester
    • M17 1LB
    • United Kingdom



635, 635, ShingoLogo-Tagline-2016, ShingoLogo-Tagline-2016-1.png, 28857,,, , 1, , , shingologo-tagline-2016-2, inherit, 0, 2018-02-01 16:52:27, 2018-02-01 16:52:36, 0, image/png, image, png,, 900, 475, Array
634, 634, lums_logo, lums_logo-1.png, 25849,,, , 1, , , lums_logo-2, inherit, 0, 2018-02-01 16:52:26, 2018-02-01 16:52:42, 0, image/png, image, png,, 866, 178, Array

Proud to be part of

633, 633, GC_Landscape_RGB, GC_Landscape_RGB-1.png, 23819,,, The Growth Company logo, 1, , , gc_landscape_rgb-2, inherit, 0, 2018-02-01 16:52:25, 2018-02-26 13:05:03, 0, image/png, image, png,, 956, 409, Array


Fill out the form below to sign up to our newsletter!


Fill out the form below to book your course(s) via the phone!

Courses Selected: