The Enterprise Excellence Framework is real, tangible change born out of the lessons learned from the manufacturing issues and challenges we have been overcoming for the last two decades.
The Framework drives excellence into every corner of the business and establishes a culture that ensures every individual is committed to your strategic objectives, inspiring and motivating them to take part in the company’s transformation and subsequent long-term success.
The framework consists of two key elements.The horizontal axis of the framework drives operational alignment and uses continuous improvement to drive excellence across the business from supplier and customer.
What sets the Framework apart, however, is the vertical axis, which drives true step change in the organisation. This defines vision, core purpose and strategy, boosting employee value creation through engagement, involvement and participation in the strategic direction of the business.
Three Key Elements To Making Lasting Change
Strategic alignment enables key stakeholders to create a shared definition of excellence, understand the true reality of their current state and formulate a long-term vision for their business. Key to the strategic alignment element of the framework is the development of the strategy and deployment plan, to engage and align every stakeholder across the breadth and depth of the organisation, to turn the plan into the new reality. Consideration is also given to the optimum organisational structure to deliver the plan successfully.
A Continuous Improvement Culture
The Pivotal Point
Recognising that in the real world, there can be a conflict of priorities between implementing the future state vision and dealing with the day to day business issues, “continuous improvement” is the pivotal link between the vertical strategic alignment axis and the horizontal operational alignment axis of the enterprise excellence framework. The very best organisations have learnt how to successfully manage this natural tension by creating a culture of continuous improvement and as a result they exhibit the tenacity to achieve greatness.
Operational alignment establishes the linkages between each functional step of the value chain across the enterprise, to create value for the customer. The traditional, tool-based “lean” approach to improvement usually results only in short term gains, which are not sustained. Adopting the Enterprise Excellence Framework leads to coordinated, sustainable improvements in priority areas of the business, with continuous improvement embedded in the culture of the organisation and everyone working towards a shared, mutually beneficial future state vision.
Start your journey to Enterprise Excellence
We can facilitate a series of workshops in your organisation which will take you step by step through the framework, to develop each of the elements – See the Jaguar Land Rover: Road to Excellence case study.